Online EMDR

 
 
 
 

Are you interested in starting online therapy on the “right (digital) foot”? Are you interested in co-creating a safe and stable virtual meeting space for your sessions?


Browser

Generally Chrome is a more reliable browser because of the security protocols they use and it is less “buggy”.  Try to have the latest versions installed.


Video Platforms

All of the following are HIPAA-compliant, have a high level of encryption for security, and you can share your screen:

  • GSuite’s Meet-Basic Plan (must request a BAA & follow a process to be HIPAA compliant)

  • GoToMeeting-Professional Plan (includes a BAA)

  • Doxy.me-Professional Plan (includes a BAA)


Safety Plan for Emergencies or Technology Failure

  • Have a sheet for each client with their name, location, phone numbers, emergency contacts, diagnoses, etc

  • Have a phone next to your computer (on mute) to call immediately in the case of disconnection (Plan B) 

  • In the preparation phase, have your client identify someone they can contact in their immediate area in the event that reconnection is not possible (friend, loved one, professional), and ensure that the client speaks to this support person about being available during session times in case of emergency (Plan C)

  • In the preparation phase, identify emergency numbers, suicide hotlines and other crisis services that the client can access any time (if possible, practice calling one of the lines together briefly to ask a question such as “Are you still open, and what are your hours in case I need to call?” so they have a positive experience of accessing the service and being attended to by a human on the other end)